CIT Operations Manager in West Covina, California
Founded in 1908, CIT (NYSE: CIT) is a financial holding company with approximately $50 billion in assets as of Dec. 31, 2017. Its principal bank subsidiary, CIT Bank, N.A., (Member FDIC, Equal Housing Lender) has approximately $30 billion of deposits and more than $40 billion of assets. CIT provides financing, leasing, and advisory services principally to middle-market companies and small businesses across a wide variety of industries. It also offers products and services to consumers through its Internet bank franchise and a network of retail branches in Southern California, operating as OneWest Bank, a division of CIT Bank, N.A. For more information, visit cit.com.
The Relationship Center Operations Manager's primary responsibility is managing branch operations and assisting the Relationship Center Branch Manager with inspiring staff to focus on cultivating deeper relationships with customers. The Relationship Center Operations Manager is also responsible for creating a superior customer-driven sales and quality service environment.
Coaches and trains staff utilizing expertise and guidance on operational issues and vulnerabilities that relate to their jobs and ensures that policies and procedures are consistently executed
Role models on a daily basis the OneWest Bank standards with team members and customers
Supports OneWest Bank’s commitment to building relationships "One Customer at a Time" through solid operational quality control
Responsible for putting into place processes to inspect and manage operational controls and for the results of field ops visits and actual audits to ensure compliance
Pulls and reviews operation reports each workday morning – Sets standards and executes random spot reviews to ensure all compliance and regulatory standards are met
Secures and manages cash and all negotiable items per policy and security standards
Serves as the Chief Operations Officer of the branch and acts as back-up of branch leadership in their absence
Provides overall Branch Relationship Center leadership in Relationship Center Manager’s absence
High School Diploma required/Bachelor's Degree preferred
Three to four years of banking experience including processing account transactions, loan applications, and new accounts
Must have prior managerial experience and proven sales skills
Experience in ensuring compliance with all governing regulations, especially the Bank Secrecy Act requirements
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CIT is an Equal Employment Opportunity (EEO) employer. It is the policy of CIT to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, protected veteran or disabled status. If you would like more information about your EEO rights as an applicant under the law, please click here:
Job FamilyBranch Delivery - Branch Management