Huntington Hospital Patient Access Rep III ED Per Diem in Pasadena, California
Patient Access Rep III ED Per Diem
Job ID: 104008 Category: Clerical Department: Admitting Schedule: Varies Shift: Varies Hours: Per Diem Salary: Location: Pasadena, CA Date Posted: March 9, 2018
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When you join Huntington Hospital in Pasadena, CA, you are aligning yourself with an organization whose values drive our philosophy of care. Our focus on delivering quality, service, and cutting edge care, enables Huntington Hospital to be an organization committed to patient outcomes-not the bottom line. More importantly, it empowers you to enact change and deliver the results that continuously improve our ability to provide our community with care.
This role is responsible for working with physician offices, Huntington’s ancillary departments, Case Management, and Business Office to provide an exceptional patient experience. The position has a strong focus on outstanding customer services skills, exceptional verbal and written communication, conflict management and service recovery and service attitude. Works with minimal supervision, always projecting a positive, and upbeat attitude. Greets patients with a courteous and professional demeanor to obtain feedback on their hospital experience. In this role, the individual will be expected to float to all areas within Patient Access.
Education: High school diploma or equivalent. Some college experience preferred
Experience/Training: Minimum of three years of experience in healthcare financial counseling preferred. Must have strong organization and customer service skills Licenses/Certifications: MAB (Management of Assaultive Behavior) required within 30 days of hire or transfer. Must be renewed annually.
Skills: Typing 35 wpm required. Excellent analytical skills and proficient with Microsoft application (Outlook and Excel) Must pass competency tests on a regular basis.
Innovating the delivery of healthcare as the San Gabriel Valley region’s only Level II Trauma Center and Level III NICU, Huntington Hospital is a 635-bed non-profit regional medical center. We deliver nationally recognized care across over 90 service areas to our community and beyond. Located in downtown Pasadena, you’ll find yourself among charming neighborhoods and a relaxed community that is still close enough to all that L.A. has to offer. So join us, and find out what it’s like to discover Careers at a Higher Level™.