Dell Onsite Systems Engineer (Remote) in Los Angeles, California
Why Work at Dell?
Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities.
This is a full-time pre/post-sales On-Site Systems Engineering (OSE) position. This individual, will work under general direction, and introduce, demonstrate, and familiarize customers with Dell solutions onsite with the customers, as well as assisting them providing knowledge transfer, industry best practices and resolving issues. Ideal candidate will be based in San Antonio, TX or Orange County, CA in a remote environment.
The OSE is chartered to add value, develop and maintain direct close working relationships with customers& technical/IS staff and decision-makers. It requires the ability to assess and understand a customer’s environment, in order to provide information that is relevant to help customers identify effective solutions, assist with purchasing decisions consistent with their needs, and drive solutions to completion. Over time, the OSE will become the trusted advisor.
Certify Customer Image & HW for approved vendor List
Share change management best practices (Bios, hardware, etc.)
Deliver product roadmaps and emerging technology updates
Assist customer through product and solution escalations, also products, solutions and systemic issues
Informal knowledge transfer with customers
Assist customer with planning and design on Dell products and solutions
Assist with customer evaluation setup and testing
Educate customers on Dells Products, services, and solutions with deep dive demonstrations
Share Dell/IT data center best practices
Hands on knowledge of Dell enterprise offerings, including rack and blade servers, network gear, tiered storage, backup, virtualization, general I/T operations, services, and systems management
Experience in managing or working in a large/complex environment, along with data center infrastructure
Experience with a minimum of 2 (VMWare, HyperV, ESXi, Linux (RHEL or SUSE), Windows)
Experience with imaging, systems management, hardware performance, scripting BIOS/FW rollouts, hardware error monitoring and deployment
The ability to deal with ambiguity, and a sales orientation
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .