Cigna Admin Assistant Sr Associate - Glendale, CA in Glendale, California


Administrative Assistant Senior Associate

Role Summary

Provides administrative support to market leadership and sales, supporting large departments with the majority of duties being high level administrative tasks which may include: planning/coordination of large events, meetings or conferences, complex project work, ordering materials and collaterals, and various sales support functions. Requires 3 - 5 years secretarial experience. Work requires initiative and judgment in making decisions and knowledge of department and company policies and procedures. Typically supports mid to upper-level manager.


Respond to requests for copies and faxes of business related materials in a timely manner

Distribute correspondence, customer reporting data, and other communication tools to customers and producers

Follow prescribed guidelines for filing company documents and handling proprietary information

Coordinate Sales projects as assigned by Manager and/or Sales partners

Schedule meetings and complete business travel arrangements

Support the Sales Team in the production of Requests for Proposals for New and Existing Business within the allotted timeframe

Complete KitTrack orders within given timeframes for each request placed

Partner with the Sales team to develop customer presentations, mass mailings, and other customer or producer related projects

Complete group service agreements for New and Existing Business within given timeframes for each request placed

Ensure all needed collateral material is ordered as needed

Assist in the resolution of broker, customer and member related service issues to include claim, benefits and eligibility matters within 24 to 48 hours.

Provide back up telephone coverage support to Client Engagement Managers and Client Managers

Consistently deliver high quality work within established time frames; willingly assist peers and management

Actively participate in staff meetings and one-on-one meetings. Work collaboratively with peers, management, and project teams toward solutions, and quality improvements.



Prior experience as an Administrative Assistant (minimum of 3 years).

Knowledge of Business Continuity Planning a plus.

Strong project management skills.

Advanced Computer Skills (PowerPoint, Excel, Word, Access, and Outlook).

Excellent written and oral communication skills.

Primary Location: Glendale-California

Work Locations: 400 North Brand Blvd Glendale 91203

Job: Admin/Gen Mgt--Administrative

Schedule: Regular

Shift: Standard

Employee Status: Individual Contributor

Job Type: Full-time

Job Level: Day Job


Job Posting: Mar 13, 2018, 12:44:41 PM

Cigna is an equal opportunity employer, which means we offer equal treatment to all applicants. Cigna does not discriminate, either directly or indirectly, on the grounds of race, color, sex, gender identity, sexual orientation, nationality, national origin, ethnic origin, religion, beliefs or creed, age, disability, marital status, veteran status or genetic information in any area of recruitment. In some countries we ask for information on the ethnic origin, gender and disability of our applicants for the purpose of monitoring equal opportunity. If you have a disability and would like to indicate as part of your application any relevant effects of your disability and any adjustment which you consider should reasonably be made to the process to assist your application, please do so in the relevant field during the application process.