NBC Universal NOC Engineer in Beverly Hills, California
Job Number 39478BR
Job Title NOC Engineer
Business Segment Filmed Entertainment Group
Sub-Business Film Fandango
Posting Category Technology/Engineering
About Us At Fandango, we love movies. From showtimes and ticketing, to engaging content and innovations in movie going- we strive to deliver the perfect movie going experience—anytime, anywhere. And to be the go-to destination for moviegoers, we think it’s all about collaboration. Anyone can build a website or app, but it takes a special group across many disciplines to create an experience that can live across multiple platforms and connected devices. Thanks to an exceptional team, we’re working hard to make Fandango a little bit better every day. Our 30 million (and growing!) online and mobile monthly visitors can now buy movie tickets at over 25,000 screens nationwide and stay for exclusive trailers, our award-winning original video series, movie reviews, celebrity interviews and more. So, if you’re looking to inspire, be inspired and work at the intersection of entertainment and technology look no further than Fandango. Visit Fandango.com/careers for a behind-the-scenes look at Fandango and follow us on LinkedIn for the latest news and updates. Fandango is an NBCUniversal Company.
Country United States
City Beverly Hills
3+ years enterprise technical support experience as a NOC Engineer or eCommerce Website Administrator in a production environment.
Working knowledge of Windows server, IIS operations and Linux.
Experience in networking (TCP/IP) and simple connectivity diagnostics
Proficiency with Office Tools (Office 365, G-Suite)
Experience in a scripting language such as Powershell, Perl, Unix Shell
Understanding of web protocol specifications like SOAP, JSON, REST
Excellent troubleshooting skills
Experience interfacing with customers for support issues
Experience and proven success working in a highly collaborative environment.
Excellent interpersonal and written communication skills.
Must be resourceful, able to adapt to new situations, and to work in a fast-paced, rapidly changing environment.
Willing to work flexible hours including night and/or swing shifts and to be part of an on-call rotation.
College degree in a related field or equivalent experience
Prior experience with ELK stack as a user
Database query skills in MySQL and MS SQL
Working knowledge of Atlassian JIRA and Confluence
Knowledge of Kanban or other agile processes
Understand the basic configurations of .Net and Java services
NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.