Bank of America Home Equity Process Designer in Westlake Village, California
Perform Process Design for Home Equity Processes includeing both Underwriting and Fulfillment
Proactively review process to identify control gaps or weakness, and opportunities to improve efficiency and delight
Support process owner for Home Equity processes, ressponible to review process maps and ensure controls and monitoring are sufficient
Review training modules and procedures periodically based on Enterprise standards
Partner with Business Enablement& Controls peers, Control Partners, Home Equity leadership, Technology and Credit Policy Sr. leadership to escalate new and emerging issues
Accountable to monitor project implementation through production certification and monitoring stages to ensure controls are sufficent and ensure project delivered desired outcomes
Monitor project plans to ensure project will deliver high-quality and efficient work within Consumer Lending Fulfillment; with a focus on Client Delight, efficiency and expense reduction
Accountable to execute on issue (SIAI, CIAI, RIAI, AIAI) and project deliverables, to ensure milestones are effective and completed timely
Engage with a variety of partners across the business, controls and support partners to enable collaboration and expedient decision making
Posting Date : 08/10/2017
Location : US-AZ-Chandler, US-CA-Westlake Village, US-CA-Thousand Oaks, US-NC-Charlotte, US-TX-Plano
Travel : Yes, 5% of the time
Full / Part-time : Full time
Hours Per Week : 40
Shift : 1st shift
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