Kforce Scheduling Coordinator in Torrance, California

Kforce has a client seeking a Scheduling Coordinator in Torrance, California (CA).Summary: The Scheduling Coordinator is responsible for the scheduling of training and consulting services for CCH software products. Position involves providing timely assistance to customers with the development of their training schedules, maintenance of consultant calendars for optimum efficiencies and driving revenue recognition through timely monitoring and handling of unscheduled sessions.Responsibilities:

  • Verify sales orders for accuracy and mandatory training requirements

  • Maintain appropriate product knowledge to ensure accuracy in scheduling processes

  • Provide support to assigned customers and sales reps and communicate in a timely manner via phone and email with both

  • Utilize tracking system to establish accurate and thorough follow up with customers

  • In tracking system, maintain notes and files in organized manner

  • Ensure prompt attention to all new scheduling assignments to schedule quickly and drive revenue recognition

  • Utilize Outlook calendar and tracking system to achieve equity among consultant assignments

  • Participate in development and documentation of scheduling Policies and Procedures

  • Must be proficient in Microsoft Office - Outlook and Excel

  • Needs initiative, not afraid of computer, comfortable with Excel, comfortable on the phone, strong organization skills and attention to detail, dependable and on-time

  • Customer service experience, preferably in an office

  • Resumes need to be free of typos

  • Does not need to be a previous scheduler

  • Not looking for a "jumper" that bounces from role to role

  • Some sessions are quick trainings, some are "implementations" and consist of multiple sessions; this varies on the customer and type of training

  • Need someone competent, bright, with great attendance and dependability as well

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours