Freedom Mortgage Property Preservation Specialist in San Dimas, California

Freedom Mortgage Corporation, a full-service direct lender founded in 1990, has an excellent opportunity for a dynamic professional to join one of the nation’s leading mortgage companies. Freedom Mortgage is a privately held, mortgage lender and servicer, licensed in all 50 states, with 8 operation centers nationwide.

Freedom Mortgage is a member of the Mortgage Bankers Association, the National Association of Mortgage Brokers, and is the #1 largest issuer of FHA/VA GNMA securities nationwide. Currently, we have over 5,200 employees, we are funding over 6 billion dollars in loans a month and we have a servicing portfolio of over 100 billion dollars.

Freedom is characterized by an energetic, creative staff, and cutting edge technology. Our IT and processing systems allow us to approve and process mortgages quickly without jeopardizing quality. We have cultivated a fun team environment where there is opportunity to learn and develop within both the company and your career. With hard work, you'll reap benefits both professionally and personally.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Responsible for ordering and managing property inspections and preservation needs for properties serviced by Freedom Mortgage.

  • Responsible for ordering and reviewing bids for property preservation work and property securing as needed.

  • Monitor vacant property, damaged property, and bad address reports from preservation vendor.

  • Work with preservation vendor to ensure all preservation requirements are met as outlined by each investor.

  • Work with Foreclosure department, HUD contractors, and Preservation vendor to placed properties into conveyance condition as outlined by HUD.

  • Order and mange Vacant Property Registrations and de-registration process.

  • Work with Hazard Claim Vendor to file claims, and repair damaged properties.

  • Work with local code enforcement officers to remediate any property violations.

  • Responsible for conducting monthly vendor scorecard audits.

  • Responsible for ensuring compliance with directives, both verbal and electronic, from regulatory agencies, CFPB, GSE’s, investors and insurers for Default Services functional work groups

  • Understand and Adhere to Claims Processing procedures conducted in compliance with Freedom Mortgage, GSE, and Private Mortgage Insurer requirements as well as CFPB, state and federal guidelines.

  • Review of various current reports and assistance with identification of new reports, including ensuring department SLAs are met

  • Establish and foster a work culture at all levels within the operation which is positive, collaborative, respectful, optimistic, and capable of driving long term operational sustainability.

  • Serve as primary point of contact to internal and external parties for escalations related to one or more business functions in pre/post foreclosure areas to minimize reputational impact to Freedom Mortgage and ensure optimal resolution for business unit.

  • Work with management to develop and implement new or revised processes and guidelines and realize process efficiencies and potential gaps created within Preservation department or with designated vendor.

  • Assist with delegations of new case assignment, case resolution, and timely reimbursement for services rendered to vendor(s).

  • Reviewing account history and putting together a chronological history of the preservation efforts

Job Requirements

Education and/or Experience:

High School diploma or equivalent is required; or 1-3 years mortgage default servicing claims experience. Possess the ability to wrk independently and as a team player and adapt to a fluid work environment with changing regulations and processes. Detail oriented and excellent problem solving and organization skills. Working knowledge of MS Outlook, Word, Excel and Adobe Professional.


To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Advanced knowledge of FHA, VA, conventional, FHLMC, FNMA and private investor guidelines regarding Mortgage Default Servicing guidelines

  • Knowledge of Mortgage Bankruptcy, Property Preservation, Foreclosure, or REO servicing

  • Experience using Fiserv.

  • Conflict resolution, Negotiation and Process improvement skills.

  • Vendor Management/Support experience

We offer competitive salaries, an excellent benefit package including medical, dental, vision, and (401k)!

Freedom Mortgage Corporation is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, or their status as a protected veteran or an individual with disabilities. Local applicants encouraged to apply. Employment contingent upon successful completion of background investigation. Smoke-free workplace. Drug-free work environment. Excellent benefits package including medical, dental, vision and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. LENDER NMLS ID:2767

Equal Opportunity Employer- Minorities/Females/Disabled/Veterans


ID: 2017-6114

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