Robert Half Office Team Customer Service Representative in North Hollywood, California
Customer Service Representative Openings! OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative position is based in the North Hollywood, California region and is a long term temporary-to-fulltime employment opportunity. Responsibilities - May support business development and client referral goals by actively cross-selling and referring customers - Deliver outstanding, friendly customer service in a timely fashion - Field and send written business correspondence - Organize and route incoming telephone calls
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 03070-0010075095
Functional Role: Customer Service
City: North Hollywood
Postal Code: 91601
Compensation: $14.25 to $16.50 per hour
Requirements: - 2+ years experience with performing in a goal-driven customer-focused environment preferred - Proven computer skills - Ability to simplify complex problems and build solutions - Strong customer service and office administrative skills - Excellent written, verbal and social communication skills - Comfort and confidence when interacting with internal and external partners and clients/customers - Correspondence and drafting experience highly desired - Practical knowledge of Microsoft Word - Email experience - Shipping experience - Proven knowledge of Microsoft Outlook - Enterprise resource planning experience - General familiarity with navigating basic office equipment and protocols - Well-founded grasp of Microsoft Excel - Foundational knowledge in switchboard phones from 10 -30 lines - success driven attitude and an engaging businesslike approach - No stranger to performing extensive research to resolve complex customer inquiries - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!