AccentCare, Inc. RN | Director Patient Care Services in Mission Hills, California
RN | Director Patient Care Services
Mission Hills, California
Los Angeles, California
AccentCare® is a national post-acute healthcare provider with 45 years of industry experience. We thrive on providing patient-centric care and a warm and personalized experience within our local communities.
Your Success is our Success. We strive to provide our new employees with a structured on-boarding process to help you become assimilated quickly, and cutting-edge tools to make your daily work easier and more efficient. We offer extensive training and a wide-array of opportunities for continued education and promotional opportunities.
Position: Director Patient Care Reports to: Regional Director of Operations
As Director Patient Care you will:
Be responsible for providing overall strategic and operational leadership to the branch office and field staff.
Be responsible for business development initiatives and managing all functions necessary to ensure operational, service, and business goals are aligned with company and division business objectives.
Manage the overall operations of the branch office.
Full P&L responsibilities: revenue generation, expense management impacting bottom line contribution, tracking and follow-up of Accounts Payable and Accounts Receivable to meet budget expectations
Responsible for achieving and maintaining exemplary standards in the care of our clients and our referral sources
Adherence to applicable company policies and procedures, and all applicable compliance requirements for the branch
Responsible for scheduling and documenting QAPI meetings per regulation
Responsible for implementing corporate initiatives and team building within the branch
Oversee daily operational functions of branch office.
Responsible for oversight and day-to-day activities of all office staff, to include recruiting, hiring, assessment activity, staffing / scheduling, risk management requirements, payroll / billing requirements, and all compliance and human resource needs
Responsible for the overall quality and depth of the Care Partner pool
Responsible for the overall service levels we provide to our clients and referral sources
Communicate procedural changes to office staff and ensures compliance
Responsible for the coding and approval of branch office Accounts Payable activities
Oversee management of petty cash and office funds to ensure proper handling
Support business development initiatives for the Care Center
Support sales staff in their community activities as needed
Ensure compliance in all contractual requirements
Consistently meet or exceed service level expectations of contractual referral partners.
Develop service programs to meet the needs of our key facility referral partners
Responsible for ensuring all cross referral opportunities within the branch are identified and sourced appropriately
Performs special projects and other duties as assigned
Comply with applicable legal requirements, standards, policies and procedures including, but not limited to the
Compliance Program: Code of Conduct, HIPAA and Documentation Standards.
Maintain a commitment to the values and mission of AccentCare.
Requirements of Qualified Candidates:
Bachelor’s Degree or higher preferred, in nursing or other health related field
Registerd nurse with current licensure to practice nursing
Two years of branch or department supervisory experience required in the home care field
One or more years of Business Development experience preferred
Pediatrics experience preferred
Home Care or Staffing Experience preferred
Valid Driver’s License
Excellent verbal and written communication skills, as well as interpersonal/listening skills are required
Effective problem solving and task analysis skills
Excellent time management and organizational skills
Ability to manage and work in a multi-task environment and meet assigned deadlines
Ability to work effectively with all levels of employees
Must exhibit effective conflict management and negotiation skills
Proficient in Microsoft Office software