SunGard Sales Executive II - Client Management in Los Angeles, California

Sales Executive II - Client Management

  • Job ID #:JR25423

  • Functional Area:Sales & Pre-Sales / Sales Support

  • Position Type:Full-Time Regular

  • Relocation Provided:No

  • Travel Percentage:50

  • Primary Location:US-California-Los Angeles 1 World Way-4216

  • Secondary Location(s):Remote - Anywhere In USA

    • Department:
  • Education Desired:Bachelors Degree or equivalent

  • Experience Desired:At least 5 years

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Position Responsibilities\Requirements:

Job summary:

Weare hiringan experiencedprofessional with 5 - 8yearsofclientmanagement and technologysalesexperience inthe financial industry.Youshouldhaveexpandedknowledgeof thefinancialservices industry,products,andservices.Youshouldhaveexperiencemanagingmedium tolargeaccountsandselling enterprisesolutionsto theseniormanagementand executivelevel.Youwillbemanagingexistingnamedaccounts,selling outsourcedservicesandlicensedsolutionsinto thosenamed accountsandresponsiblefor overallclientsatisfaction, alignment of FI's TechnologyStrategy withFISCorporateStrategy, accountretention, andcontinuedrevenuegrowth.


Workstoachieve assignedannual salesquota

  • Manages, plans, organizes, leadsandcontrols balancedsales growth,continuedaccount penetration, and customer satisfactionon a long-term multi-year focus

  • Actsas primary liaison betweenclient and FISandunderstandsclient'sneeds, including financial expectations andrestrictions

  • Develops and executes account plansto ensure continuedrevenue growthfrom account base

  • Performsdetailedterritoryreviewfor management(1st Quarter)providing information on assignedclient base

  • Demonstrates productand industry knowledge includingvarioussolutions, market strategies, and competitive intelligence

  • Prepares and presents proposalstoclients - utilizingFIS resourcesandtools. Garners sales management approval forproposalgenerationandapplyno discounts toproposals/contracts withoutobtaining FIS management approval.

  • Structures,negotiatesandcloses "deals" that meetcustomerexpectationsandFIS's abilityto deliver; utilizes appropriatecompanyresources pertheresources plantoprovide productmarketing supportor specialized productsalesexpertise

  • Negotiatestermsandconditions of FIS contractswith clientandensures terms arewithin FISstandards

  • Ensuresaccurateforecastingandpipeline managementas wellas accurate contentandcertificationof informationin EMSforassigned clients

  • Implements accountcoveragemethodologiesthatensure 100%renewalrates of current FIS clients

  • Identifies andreports "at risk"clients and escalates toexecutive management; prepares, implements,and executes

  • "at risk"plan

  • Listens and escalatesconcernsofcustomersregardingcurrent products/services

  • Withinclient organizations, builds network of both operationalandexecutive C-level usersand maintains knowledge of productsandservices utilized

  • WorksdirectlywithCorporateBriefingTeam toplan,coordinateandfacilitateclientmeetings atFIS officesandExecutiveand/orSalesExecutive visitsandpresentationsatclienton-site facilities

  • Prepares andsubmitsClient Call Report after eachclient visit

  • Other relateddutiesassigned as needed


Bachelor's degreeoran equivalentcombinationofeducation and experienceasrequiredforthespecificjoblevel


  • Requires 5 to 8years of fieldsalesexperience.

  • GoodunderstandingofFISproductsandservices

  • Generalknowledge offinancialand/orpaymentsolutionstechnologyincludingsystems,applications,andbankingpractices

  • Requiresexpertnegotiationandcommunicationskills, bothwritten andverbal

  • Communicatesideas bothverbally,in writtenform andviapresentationin aclear,concise, and professionalmannerappropriate toaudienceincludingexecutivelevels

  • Requires solid decision-making and problem solving skills

  • Analyticalskills arerequiredto determineclientbusiness needsandrequirements

  • Abilitytoremaincalm undervariouslevelsof pressure

  • Ability toshowestablished trackrecord ofinvolvementin industry tradegroupspreferred

  • Requires the ability toestablishandmaintaineffective workingrelationships withall levelsofmanagement(internally/externally), employees,clients,andpublic

  • Travelisrequired

  • BasicknowledgeofbothMicrosoft Word,Excel, andPowerPointSoftware

FIS™ is the world's largest global provider dedicated to financial technology solutions. FIS empowers the financial world with software, services, consulting and outsourcing solutions focused on retail and institutional banking, payments, asset and wealth management, risk and compliance, trade enablement, transaction processing and record-keeping. FIS’ more than 53,000 worldwide employees are passionate about moving our clients’ business forward. Headquartered in Jacksonville, Florida, FIS serves more than 20,000 clients in over 130 countries, and our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.



FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available

For positions located in the US, the conditions below apply.

If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check)

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

As part of the selection process this role may require an assessment to determine suitability

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.