Providence Health & Services Patient Care Representative / Medical Assistant II - Primary Care ( Full Time - Days ) in Los Angeles, California


Providence is calling a Patient Care Representative II / Medical Assistant II ( Full Time / Day Shift ) to Providence Saint John's Health Center Santa Monica, CA.

In this position you will:

  • Under the general supervision of theHealth Clinic Supervisor, the Patient Care Rep/Medical Assistant II is responsiblefor overall patient management.

  • They willassist with the flow of patients through the front and back office in an efficientand professional manner, ensure accurate coding of services rendered and overthe counter cash management, inputting of vitals into EMR, medical assistingduties, eligibility and verification of insurance benefits, electronicappointment scheduling, patient registration, phlebotomy if required and otherspecial projects as required.


Required qualifications for this position include:

  • Minimum 3 years experience in medical office

  • Graduation from a medical assisting program or licensed LVN or RN or competency from physician leader.

  • Basic Life Support certification through American Heart Association

  • Proficient in P.C. software applications including, Microsoft Word, Excel, PowerPoint, Access, Outlook, etc.

  • Ability to prioritize, organize and coordinate work.

  • Ability to work effectively with many people at various levels of the organization.

  • Excellent oral and written communication skills.

  • Ability to handle multiple tasks and appropriately prioritize.

  • Ability to clearly communicate with internal and external customers, including, but not limited to, patients,co-workers, management, physicians, and visitors.

  • Ability to maintain patient confidentiality and privacy in accordance to hospital policy

Preferred qualifications for this position include:

  • 4 Year college degree

  • Medical office experience

  • Expertise in CPT and ICD-9 coding.

  • Experience in using electronic health record (EHR).

  • Certified Phlebotomy Technician certificate

  • Spanish speaking strongly preferred

About the hospital you will serve:

Providence Saint John’s Health Center in Santa Monica, California, is part of Providence Health & Services, an integrated, not-for-profit network of hospitals, care centers, medical clinics, home health services, affiliated services and educational facilities in the western United States. Founded in 1942, Providence Saint John’s Health Center enjoys a reputation for clinical excellence across many disciplines.

The 266-bed health center has a medical staff of more than 900 physicians, 1,800 employees and a host of volunteers who share a commitment to providing quality care for all.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Medical Assistant

Location: California-Los Angeles

Req ID: 156794