Coty Inc Manager, Process Engineer in Los Angeles, California

Manager, Customer Service Process Engineer - Professional Beauty COTY, Los Angeles, CA

PURPOSE

Our purpose is to celebrate and liberate the diversity of beauty. We challenge convention through invention, expanding our horizons to enrich your reality with possibility. We build brands to inspire and enable our consumers to experience the confidence and joy of expressing their beauty, their way.

MISSION AND RESPONSIBILITIES

We are actively looking for our future Process Manager for Coty Professional Beauty. The Manager, Customer Service Process Engineer will be responsible for a wide range of process improvements within the operations team as well as with our external partners. The goal is to find innovative solutions to complex processes and work multi-functionally to align and roll out. This person must possess strong collaboration and analytical skills to independently drive results.

Key Responsibilities:

  • Drive improvement projects within Customer Service focused on streamlining processes and closing gaps on key measures (POM, OE)

  • Lead effort to standardize between Wella and OPI

  • Own 5 year Vision Action Plan to drive productivity and ‘Best in Class Beauty Experience’

QUALIFICATIONS

  • Bachelor’s degree BS Engineering (Supply Chain, Logistics, Business Administration, or similar discipline)

  • Demonstrate ability to create and lead high performing teams to deliver team goals and results. Demonstrate ability to lead and influence peers and hierarchy.

  • Ability to work collaboratively across different styles. Develop strong partnerships. Must be able to work well with people not physically collocated.

  • Ability to communicate clearly, transparently, concisely, and on a timely basis with leadership. Comfortable with dealing with conflict, issue resolution and decisive decision making

  • Strong analytical ability, attention to detail, and organizational/time management skills.

  • Effective oral and written communication skills.

  • Aptitude for problem solving and Goal orientated and results driven.

  • Proficient computer knowledge – MS Word, Excel spreadsheet and PowerPoint

We are Coty – and our people make us who we are. It’s important that we find individuals who are a great fit for our business, not just for us but for you too. We want people to thrive here and, if you are the right culture fit with us and we with you, you’ll be able to shine and achieve beyond your own expectations.

  • For us, beauty is and beauty does. We are very focused because we all want the same thing: to help our consumers celebrate and liberate the diversity of their beauty – and that takes creativity, excellence and radical thinking – we are here to disrupt the beauty industry on behalf of consumers and you need to want to join that mission to succeed here.

  • We have an energetic intensity about us. We’re quite relentless in our determination to deliver, always accountable for our actions and tenacious. We will not be beaten by obstacles.

  • Responding quickly with agile thinking to business challenges and opportunities is second nature to us. We like it that way as it means we can be creative and find new ways to make things happen fast. Colleagues will expect it of you and you’ll expect it of them – we’re a team and we help each other. We’re all in it together – irrespective of level or part of the business.

  • We always go the extra mile, pushing the boundaries to be that best partner we can be to our customers and to excite and delight our consumers.

  • When you join Coty, you become part of a vibrantly diverse and energetic group who have fun in an intense sort of way. Because we’re not just here for the ride, we want to change things.

INTERESTED?

Interested in this opportunity? Please submit your resume by applying at www.Coty.com

ABOUT US

Coty’s purpose is to celebrate and liberate the diversity of our consumers’ beauty. Aligned to this is our mission – to strive over time to become the global industry leader by being the clear challenger in beauty, delighting consumers and creating long term shareholder value.

We are one of the world’s largest beauty companies with approximately $9 billion in revenue, and our strong entrepreneurial heritage has created an iconic portfolio of leading beauty brands.

As the global leader in fragrance, a strong number two in professional salon hair color & styling, and number three in color cosmetics, we operate across three divisions:

  • Coty Consumer Beauty: focused on color cosmetics, retail hair coloring and styling products, body care and mass fragrances sold primarily in the mass retail channels with brands such as COVERGIRL, Max Factor and Rimmel

  • Coty Luxury: focused on prestige fragrances and skincare with brands such as Calvin Klein, Marc Jacobs, Hugo Boss, Gucci and philosophy

  • Coty Professional Beauty: focused on servicing salon owners and professionals in both hair and nail with brands such as Wella Professionals, Sebastian Professional, OPI and ghd

Coty is a truly global player with over 20,000 employees, operations in more than 40 countries in Asia, Latin America, Australia, Middle East and Africa, as well as Europe and North America and products sold in over 130 countries and territories. Our headquarters are in London, New York, Geneva and Paris.

Want to know more?

For additional information about Coty Inc., please visit www.coty.com .

At Coty, we embrace Diversity. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability.

Equal Employment Opportunities

We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.

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