Cedars-Sinai Change Management Practice Manager in Los Angeles, California

Requisition #: 27745
Working Title: Change Management Practice Manager
Business Entity: CSMC - Cedars-Sinai Medical Center
Cost Center # - Cost Center Name: 0865010 - ORGANIZATION DEVELOP SVCS
City: Los Angeles
Job Category: Human Resources
Job Specialty: Human Resources
Position Type: Regular-F/T
Shift Length: 8hr
Hours: 8am - 6pm
Days: Monday - Friday
Shift Type: Day
Weekends: As Needed

Job Posting: Summary of Essential Job Duties:

Assessment: Meet with sponsors and project teams in the earliest phases of project planning to assist in defining project impacts, change management scope and required resources. Provide direction to the Training and Communication Leads to make recommendations to sponsors and Project Manager regarding training, communication and change management requirements for the life of the project.

Design: Design change management plans leveraging a consistent methodology, best practices and common set of tools. Plans must include recommended deliverables, project milestones and success metrics. Ensure that roles and responsibilities are assigned and agreed to by OCM team as well as project leadership prior to beginning development. Plans will include consideration for post go-live recommendations to ensure sustainability of change.

Development: Develop the systems/business transformation change management plans, ensuring that engagement and reinforcement strategies are embedded into the change management plan. Provide direction and oversight to Change Management resources in the development of change management content as well as coordinate the creation of project communications while ensuring that the core program content is driving appropriate business outcomes. Ensure the project change approach is consistent with core ODL methodologies.

Change Management: Partner with key stake holders, project resources as well as internal HR, ODL and OCM resources (as appropriate) to execute the implementation of project change plans. This includes ongoing evaluation of potential areas of resistance, identification of change champions, development of major project communications and consistent communication of progress to project leadership. Manage role mapping activities which includes mapping users existing job functions to the future state system functions. Partner with appropriate HR groups regarding organizational recommendations and impacts as a result of new system implementation/business transformation. Continue to drive the activities to sustain change post go live. Identify non systems related change opportunities and engage the OCM as well as internal HR and ODL partners in these initiatives.

Facilitation: Help facilitate systems as well as Cedars-Sinai's professional development programs, key project events, custom learning and ODL interventions as needed,

Evaluate: Develop/ use existing key metrics to measure the effectiveness of training and change management efforts. Provide updates to staff during implementation and a post-implementation recommendation to ensure sustainability of change

OTHER DUTIES

• (Initial Focus) Provide change management leadership to all aspects of the HR Connect project

• Provide generalist ODL support to assigned HR LOB scope. (This requires brokering of ODL programs and services to the assigned HR LOB, not necessarily doing the work him/herself.)

• Other duties as assigned

Educational Requirements:

• Master's Degree required (or equivalent experience), with concentration in communication, organizational development, psychology, business administration, education, or related area preferred

License/Certification/Registration Requirements:

• Certification: Prosci, AKBAR or equivalent

Experience:

• A minimum of 5 years of experience creating and implementing change management strategies for systems as well as non systems implementations in large organizations. Specific experience in the following areas is required:

• Organizational change management for large scale IT projects (e.g., SAP)

• Business transformation implementations (with an emphasis on systems as '' as process change elements)

• Communications and marketing plans- design and implementation

• Training plans - design and implementation

• Organizational Development

• Project management and strategic planning

• Assessment and Metrics

• Experience working with tools such as HealthStream (or any other Learning Management System) and Survey Monkey (or other survey tools)

Additional knowledge/skills:

• Excellent consulting skills, including the ability to establish trust and rapport with key stakeholders, identity underlying needs, and develop sustainable solutions

• Experience in the management of large and small scale organizational readiness initiatives

• Working knowledge of organization development and large-scale change management methodologies, principles and practices

• Excellent verbal & written communication skills with ability to communicate with senior leadership and at any level in the organization

• Ability to communicate concisely

• Ability to work across domestic and international geographic locations

• Ability to think strategically and make sound, data-based business decisions

• Strong project planning, project management, and project integration skills

• Demonstrated ability to work with colleagues and clients to drive change and influence the adoption of new ideas

• Able to design team and organization effectiveness interventions that address identified business needs

• Experience using survey and assessment tools to identify business needs and measure effectiveness of solutions

• Proven exceptional group facilitation skills

• Must be able to use a computer with a high degree of proficiency (Word, Excel, -PowerPoint)

Physical Demands: (e.g., lifting, standing, walking)

• Ability to lift 25 lbs, Ability to work in office environment, sit for prolonged periods of time, read and write using computer, answer phone, walk for up to 2 city blocks at a time, bend, stand, stoop, Ability to rearrange tables and chairs for meetings and training

Qualification Requirements/Preferences:

Education Certifications/Licensure Experience Physical Abilities Educational Requirements:

• Master's Degree required (or equivalent experience), with concentration in communication, organizational development, psychology, business administration, education, or related area preferred

License/Certification/Registration Requirements:

• Certification: Prosci, AKBAR or equivalent

Experience:

• A minimum of 5 years experience creating and implementing change management strategies for systems as well as non systems implementations in large organizations. Specific experience in the following areas is required:

• Organizational change management for large scale IT projects (e.g., SAP)

• Business transformation implementations (with an emphasis on systems as '' as process change elements)

• Communications and marketing plans- design and implementation

• Training plans - design and implementation

• Organizational Development

• Project management and strategic planning

• Assessment and Metrics

• Experience working with tools such as HealthStream (or any other Learning Management System) and Survey Monkey (or other survey tools)

Additional knowledge/skills:

• Excellent consulting skills, including the ability to establish trust and rapport with key stakeholders, identity underlying needs, and develop sustainable solutions

• Experience in the management of large and small scale organizational readiness initiatives

• Working knowledge of organization development and large-scale change management methodologies, principles and practices

• Excellent verbal & written communication skills with ability to communicate with senior leadership and at any level in the organization

• Ability to communicate concisely

• Ability to work across domestic and international geographic locations

• Ability to think strategically and make sound, data-based business decisions

• Strong project planning, project management, and project integration skills

• Demonstrated ability to work with colleagues and clients to drive change and influence the adoption of new ideas

• Able to design team and organization effectiveness interventions that address identified business needs

• Experience using survey and assessment tools to identify business needs and measure effectiveness of solutions

• Proven exceptional group facilitation skills

• Must be able to use a computer with a high degree of proficiency (Word, Excel, -PowerPoint)

Physical Demands: (e.g., lifting, standing, walking)

• Ability to lift 25 lbs, Ability to work in office environment, sit for prolonged periods of time, read and write using computer, answer phone, walk for up to 2 city blocks at a time, bend, stand, stoop, Ability to rearrange tables and chairs for meetings and training

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Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.