Kelly Services IT Support Specialist in Hawthorne, California

IT Support Specialist, Hawthorne, CA

Kelly Services is seeking an IT Support Specialist for one of our top clients in Hawthorne, CA.

Length: 6 Months (Contract W2)

Pay Rate: $19.00-25.00/hr. (W2- All Inclusive)

Interview Process: Candidates selected for interview will have to successfully pass a phone interview, followed by an onsite interview.

Overview:

The Company is looking for an IT Support Specialist to provide support to our user community. To be successful, this person must be self-directed, motivated, organized, and results-driven. This person must have excellent listening skills, and is required to have excellent oral and written communication skills. As a motivated technologist, this person must understand current technologies, and must be continuously exploring and experimenting with new technologies.

Responsibilities:

Document, deploy, and support a wide range of technologies used by the teams. Work closely with the IT Systems, Networking, Applications, and Information Security. Supporting Windows & iOS operating systems. Supporting Microsoft Active Directory, Microsoft Exchange Server, Microsoft Outlook, Microsoft SharePoint, and Lync/Office Communicator Assist with WebEx, Skype, and other video conferencing technologies. Demonstrated knowledge in both wired and wireless network technologies. Knowledge of emerging technologies (latest and greatest hardware/software). Ability to prioritize issues to make independent judgment calls to resolve urgent and critical matters. Can-do attitude, defaulting to “yes, we will figure out a way” Desire to not rest until problems are solved. Ability to proactively test for possible failure scenarios and consider edge cases. Excellent written, verbal and phone communication skills are a must.

Basic Qualifications:

2+ years of experience managing Windows systems. Work experience building, deploying, and supporting computer systems within a mid to large enterprise environment.

ADDITIONAL REQUIREMENTS:

Willing to work extended hours or weekends as necessary. Able to lift 25lbs unassisted.

Required Skills and Experience:

Windows 7, 8, 10 (Advanced Knowledge) Registry functions (Structure, Keys, etc.) Network troubleshooting and support Encryption (Bitlocker, etc.) Hardware configuration and troubleshooting File share server management Network print infrastructure Microsoft Office Web browsers (Chrome, Firefox, Internet Explorer) Anti-virus / anti-malware software Client Certificates (ADCS, enrollment, etc.) Software VPN clients (Cisco, etc.) Task sequence imaging (SCCM preferred) Software deployment (SCCM preferred) Active Directory User and Computer account management Active Directory Creation and management of distribution and security groups Exchange Client connectivity, rules, and configuration DNS and DHCP management iOS and Android troubleshooting

Preferred Skills and Experience

Mac

macOS interaction with Active Directory (Kerberos, etc.) Keychain/Certificates Terminal commands Encryption (FileVault) Microsoft Office on Mac

Linux

OS Installation/configuration Terminal commands (Bash) Basic package installation Filesystem configuration/mounting local and remote filesystems Driver installation Certificate management

Networking

Cisco Switch Interface

Exchange

Recipient mailbox management

Apply Today!

If you are interested in the position, please apply to this posting with an updated resume and feel free to follow-up with me at sanc811@kellyservices.com . Thank you for your time and I look forward to working with you.

Why Kelly®? With Kelly, you’ll have direct connections to leading IT organizations in the best companies around the globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 95 of the Fortune 100™ companies, and more than 9,000 IT hiring managers turn to us each year to access the best talent: people like you.

Last year we found 10,000 opportunities for IT professionals. Let us help advance your career today.

About

Kelly Services®

As a workforce advocate for over 70 years, we are proud to have a role in managing employment opportunities for more than one million workers around the globe. We employ 550,000 of these individuals directly with the remaining workers engaged through our talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]

Category: Contact Center/Customer Support