Robert Half Office Team Customer Service Rep - Call Center in Hawthorne, California
One of the largest logistics companies in the world (bigger than UPS and FedEx) is actively looking for bilingual Mandarin Customer Service Representatives to join their rapidly-growing team in Hawthorne, CA. This role is heavily focused on customer relations and communication with their Mandarin-speaking customers and clients. This role offers great opportunity to grow within the company and establish a successful career in the customer service industry while utilizing your Mandarin language skills. The ideal Mandarin Customer Service Representative will focus on: - Communicating with Mandarin speaking customers/clients via phone, email, and potentially in-person interactions - Providing support to Mandarin-speaking customers regarding inquiries, requests, orders, shipments, deliveries, etc. - Multitasking and utilizing technology such as Microsoft Word and Excel This Mandarin Customer Service Representative role requires: - Bilingual/Bi-literate in Mandarin and English, must be able to communicate in all facets in both Mandarin and English - 2+ years of solid and recent Customer Service experience - Logistics, E-Commerce industry experience is a major plus! - Ability to multitask and communicate clearly with others This role will start out with a probationary phase which allows the client to evaluate your work and effectiveness in the role. Should you be the right fit, the client is open to extending a long-term offer with benefits. This role can pay up to $17 per hour and requires someone bilingual in Mandarin. Please send resumes in a WORD format (no PDFs or web links) to firstname.lastname@example.org. We will review resumes and contact you should you have the experience our client needs!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
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Req ID: 00295-9500707876
Functional Role: Customer Service
Postal Code: 90804
Compensation: $15.00 to $16.50 per hour
Requirements: BILINGUAL MANDARIN IS REQUIRED