QTC Management Medical Records Expeditor in Diamond Bar, California

Requisition Number17-0290

Post Date5/19/2017

TitleMedical Records Expeditor

FLSA StatusNon-Exempt

PT/FTFull Time = 40 Hours

CityDiamond Bar



Job Summary:

Under direct supervision, the Medical Records Expeditor is responsible for completing routine medical records office work such as scanning, organizing, and filing medical documents. Communicates with government agencies, regional offices, and QTC personnel

to obtain and/or send medical records data.

Essential Duties and Responsibilities:

  • Review the case management system to identify outstanding reports and diagnostic results

  • Communicate with medical offices and diagnostic facilities to obtain reports

  • Upload diagnostic results received to the case management system

  • Appropriately process Date of First Draft (DFD) signed reports in the case management system

  • Prioritize all requests from the client to expedite delivery of a case

  • Proactively notify Quality Assurance (QA’s) regarding the availability of uploaded and signed reports for high priority cases

  • Process faxes received

  • Other projects and duties as assigned



  • Understanding of basic medical terminology

  • Organized with the ability to multi-task and perform with a high sense of urgency and follow through

  • Ability to work independently and as part of a team

  • Excellent verbal and written communication skills

  • Exceptional customer service skills to both internal and external customers

  • Proficient in relevant computer applications (i.e. MS Office, Faxcom, Adobe) with an ability to learn new software quickly

  • Adaptable with the ability to follow a standardized workflow

Education and/or Experience: (includes certificate & licenses)

  • H.S. Diploma or equivilant experience/combined education.

  • 0 to 1 year of preferred expierence

  • Medical office and/or administrative experience

Physical and Mental Requirements:

The physical and mental requirements and abilities described herein represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities

to perform the essential functions.

Specific mental requirements and abilities essential to the performance of this position include but are not intended to be all-inclusive: reading comprehension and writing capabilities, adaptability, analyzing, assessing, calculating, decision-making, good

judgment, social skills, ability to follow instructions, and self-management.

Specific physical requirements and abilities essential to the performance of this position include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly

required to stand; sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arm. The employee is occasionally required to walk and stop, kneel, crouch, crawl, or lift and/or move up to 20 pounds.

This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities.

Management reserves the right to add or change the duties of this position as required at any time.

QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires,

trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and protected veteran status.

  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.

  • Please view Equal Employment Opportunity Posters provided by OFCCPhere.