Robert Half Technology Help Desk Analyst II in Agoura Hills, California

Must Haves:

  • Helpdesk and desktop support experience supporting users at all levels

  • Terminal server 2008R2

  • Email Exchange

  • Printer configuration

  • Will be imaging PCs, also need to set up configure routers

  • Network/routers (basic troubleshooting) o On sight Network troubleshooting

  • Basic connectivity of laptops, PCs, etc.

  • Windows/HP Shop

  • Windows Server 2008 R2

  • Active Directory Exchange

  • Hardware/printer support

  • Citrix Support Pluses:

  • Cisco Soft Skills:

  • Professional presentation – the executives work in this office

  • Great communication skills with users of all ages/skill levels/etc. (main user base is vets who may not have any technical knowledge)

  • Ability to multi task well

  • Able to work in hostile environments o Going into hospitals where the end users could be in a panic/angry Other notes:

  • Parking: provided

  • Dress code: business casual – must wear button up shirt (no tie) and slacks/dress pants. Fridays can be jeans but no holes, rips, etc. Typical banking/financial industry dress code. Process:

  • Phone screen

  • In person with 3 managers

  • Start

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 00320-0010069355

Functional Role: Help Desk/Tech Support II

Country: USA

State: CA

City: Agoura Hills

Postal Code: 91301

Compensation: $19.00 to $22.00 per hour

Requirements: FOR IMMEDIATE CONSIDERATION, please send your resumes to Sara Richman at and/or call her at 213-270-6732 PLEASE NOTE that we get an extremely high volume of calls and emails daily. Applying to this role does not guarantee an immediate response nor submittal to our client. Thanks for your patience and understanding!